Privacy policy.

• We collect the minimum information needed to run Dashers.
• We never sell your personal data. Ever.
• We never share your home address with anyone — only an approximate zone.
• You can download your data, change your settings, or delete your account at any time.

Dashers SARL ('Dashers', 'we', 'us') is the data controller for the personal data described in this policy. You can reach our team at privacy@dashers.app.

You give us:

• Account details — name, email, phone number, password (hashed), profile photo.
• Your home zone or approximate area (never your exact address).
• Listings — photos, titles, descriptions, categories, allergens, pickup notes.
• Messages you exchange with other members and partners.
• Ratings, reviews, reports and any content you post to the community wall.
• Payment details for subscriptions (handled by our payment partners — we only store the last four digits and expiry).

We collect automatically:

• Device type, operating system, app version, language, and crash diagnostics.
• Approximate location, when you enable it, to show nearby listings.
• Usage events (which screens you open, anonymous and aggregated) to improve the product.

We may receive from third parties:

• Sign-in confirmation from Google when you use Google login.
• Phone-verification confirmation from our SMS provider.
• Payment outcome and fraud signals from Stripe, Flutterwave or Kang.

• Run and maintain the platform — show listings nearby, deliver messages, send notifications you've asked for.
• Keep the community safe — verify members, detect fraud, investigate reports.
• Improve the app — fix bugs, measure performance, design new features.
• Communicate with you — service emails, support replies, and (if you opt in) the newsletter.
• Comply with the law and respond to lawful requests from authorities.

• Contract — to provide the service you signed up for.
• Legitimate interests — to keep the platform safe, secure and useful.
• Consent — for things like push notifications, marketing emails, and precise location.
• Legal obligation — for tax, accounting and lawful requests.

We only share data with a small set of trusted parties:

• Other members — your display name, profile photo, trust score and the listings you choose to publish.
• Partners — when you collect from a partner, they see the first name and an obfuscated phone number for that pickup.
• Infrastructure providers — hosting, database, push-notification, SMS, email and analytics providers under strict contracts.
• Payment providers — Stripe, Flutterwave and Kang for processing subscriptions.
• Authorities — only when required by valid legal process.

We do not sell, rent or trade your personal data with advertisers.

We only use your precise location when you grant permission, and only to show nearby listings or to help a Dash Hero find a pickup. Other members never see your address — only the rough zone you picked. You can change or revoke location access in your device settings at any time.

We'll only send marketing emails or push campaigns if you've opted in. Every email has a one-click unsubscribe link, and you can turn off notification categories individually in Settings → Notifications. Transactional messages (password resets, booking confirmations, billing receipts) are part of the service and cannot be disabled.

• Account data — until you delete your account, then up to 30 days in backups.
• Listings & messages — for the lifetime of the account, then deleted with it.
• Transaction records — 7 years (legal requirement).
• Anonymous analytics — up to 26 months.

Everything in transit is encrypted with TLS. Passwords are salted and hashed. Database access is restricted by row-level security rules so members can only ever see their own data and what's been published. We regularly run security audits and welcome responsible disclosure at security@dashers.app.

Depending on where you live, you may have the right to:

• Access a copy of your personal data.
• Correct anything that's inaccurate.
• Delete your account and the personal data tied to it.
• Restrict or object to certain uses.
• Withdraw consent at any time.
• Export your data in a portable format.
• Complain to your local data-protection authority.

Most of these are one tap away in Settings → Privacy, or write to privacy@dashers.app.

Dashers is for people aged 16 and over (with parental consent under 18). We don't knowingly collect data from children under 16. If you believe a child has signed up, tell us and we'll remove the account.

Some of our providers operate outside your country. When that happens we use Standard Contractual Clauses (or an equivalent safeguard) so your data keeps the same protection.

We update this policy from time to time. Material changes are announced in-app or by email at least 14 days before they take effect.

Email privacy@dashers.app. See also our terms of service and cookie policy.

terms of service and cookie policy.